E-Government: Modernised management
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0About course
This training is aimed at specialists and managers from the areas of central services, main office, organization, information technology, press and public relations, who perform tasks in the organization, in process management and in IT and who work on organizational projects.
The registration for the offline course is restricted to up to 6 members per group.
The registration for the online course is unrestricted, the groups will form continuous bases.
You learn
E-government is part of the administrative modernization. The consistent use of information technologies can make a significant contribution to ensuring the future viability of the administration.
Access to data from anywhere with the appropriate authorization enables new and diverse options for designing state and municipal tasks. This enables new forms of cooperative service provision and innovative cooperation scenarios between municipalities and administrations.
In this seminar, the course participants are shown the basics, goals and opportunities as well as the technical functions of e-government. The course also focuses on methods for designing change processes in administrative organizations.
Content
The course consists of the following topics:
- Basics of e-government
- Definition and history
- Impact of the National E-Government Strategy on the Local Level
- EU services directive and national projects as drivers of e-government
- Technical report 158 according to DIN
- Project D 115 (uniform authority call)
- EAP (single point of contact) as a central point of contact
- Administrative modernization strategy
- Structure of a master plan
- Development of action plans
- Control instruments
- Use of an e-government scorecard
- IT warranty architecture for e-government and use in administrative processes
- Implementation in your own organization
- Line or network structure?
- Use of social media (Web 2.0)
- Optimization of business processes using e-government
- Conception, construction and operation of portals
- Internet
- Intranet
- Extranet
- Economic considerations
- Dealing with resistance
- Acceptance of management measures
- Application of concepts of the learning organization for e-government
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E-Government: Modernised management
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