TELEPHONING

English for Telephoning is an ideal course for those who need to make effective telephone calls in English in a business context.
In today’s world there are very few jobs that do not involve the daily use of the telephone – and due to globalization, the language used on the telephone in business contexts is increasingly English. Even for people with a high level of English, speaking on the telephone presents a particular set of difficulties, for example sound quality. Not being able to see the body language of the person you are speaking to also makes telephone communication more problematic than a face-to-face conversation. However, by learning some of the conventions of the language of telephoning the learners can overcome some of these difficulties and develop their ability to hold efficient telephone conversations.
English for Telephoning offers you training in how to sequence a conversation and in strategies for communicating by telephone, as well as teaching typical expressions that will allow you to speak on the telephone successfully and with confidence.